Terms and Conditions of Service

Please review these terms guiding your use of Calivon’s site and cleaning services in Malaysia. By using, booking, or communicating through our site, you agree to the following.

January 30, 2026

Acceptance of Terms

When you access or use our cleaning services, you acknowledge that you have read, understood, and consent to these Terms and Conditions. If you have questions, contact us for clarification.

Definitions

Key terms used in these terms for clarity and understanding.

‘Calivon’ refers to the business entity offering cleaning services on calivon.sbs.

‘Client’ means any person or organization booking or using cleaning services provided by Calivon.

‘Service’ refers to any cleaning session, consultation, or follow-up provided by Calivon through online or direct contact.

‘Content’ includes any text, images, and materials available on this website.

Permitted Use of Services

You agree to use Calivon’s services for lawful purposes only and not to violate any local, state, or federal laws through your access or actions.

Eligibility

To use Calivon’s services, you must be at least 18 years old or have appropriate consent from a guardian.

Age verification may be requested.

Your Responsibilities

Help us deliver reliable service by keeping your contact details accurate and adhering to cleaning plans.

Provide accurate address and access instructions.
Notify us of changes in availability or special requirements before each visit.
Respect safety guidelines and recommendations made by our cleaners on-site.
Only use our site content and materials for lawful, personal, or organizational reference.

Prohibited Uses

The following activities are not allowed:

Transmitting offensive or illegal material via our site or communication channels.
Interfering with the performance or security of our systems or services.
Accessing, copying, or disseminating Calivon’s intellectual property without written approval.
Using automated scripts or bots to gather data from our site.
Soliciting Calivon staff for unrelated commercial activities.

Intellectual Property

All trademarks, logos, and content on calivon.sbs are owned by Calivon or our licensors. Unauthorized use is strictly prohibited and subject to prosecution under Malaysian law. You may not copy, modify, reproduce, or exploit any content from this site unless expressly permitted by Calivon in writing.

User Content

You may submit feedback or inquiries, provided they comply with these Terms. You remain responsible for all user submissions.

Your Content Rights

You grant Calivon a license to use, display, or publish your submitted feedback or inquiries for service improvement purposes.

Privacy and Protection of Data

Calivon processes your data per our Privacy Policy and applicable Malaysian law. You have rights regarding access or correction of personal information. Read our Privacy Policy for the full details.

Privacy Policy

Website and Service Disclaimer

Information on this website is provided for reference and convenience only.

Important Notice

We strive for accuracy, but no representation is made regarding the completeness or timeliness of content.

Limitation of Liability

Calivon is not liable for any indirect or consequential damages. Service outcomes depend on circumstances. Results may vary.

Indemnity

You agree to indemnify Calivon from claims, damages, or losses resulting from misuse or violation of our Terms and Conditions.

Resolving Disputes

Disputes are first addressed through direct contact and, if needed, follow standard resolution or mediation procedures in Malaysia.

Arbitration

Where local law allows, unresolved disputes are referred to arbitration in accordance with Malaysian regulations.

Arbitration decisions are considered final unless otherwise directed by a competent authority.

EU Online Dispute Resolution

European users may access the EU online dispute platform for cross-border complaints relating to services received.

EU ODR platform link

Severability

If one provision is held invalid, others remain enforceable under these Terms.

Complete Agreement

These Terms constitute the entire agreement between Calivon and the user, replacing all prior communications.

Governing Law and Jurisdiction

These Terms are governed by Malaysian law. Any disputes will be heard in Malaysian courts.

Termination

Calivon reserves the right to terminate service access for violations. Notice and any applicable process will be communicated to affected clients.

Amendments

Terms may be revised without prior notice. Changes become effective upon posting. Your continued use means acceptance.

Contact for Enquiries

Get in touch if you need further guidance on our legal terms or service boundaries.

Email: content@calivon.sbs

Phone: +6017-052 2364

Address: Regus - Kuala Lumpur Visio Tower, Kuala Lumpur 50490 Malaysia

Effective Date: January 30, 2026

Version: 2.0